Name
Managing Unstructured Content: Is Manual Metadata Capture a Practice of the Past?
Date & Time
Tuesday, May 31, 2022, 4:20 PM - 5:00 PM
Justin Head, CSM David Garzón
Description

Us in the RIM community love process, right? Without it we would live in total chaos, our records would go missing, the risk meter would be crimson red, and the stress would be too much to bear. As such, we strive to create best practices and policies for those who are creating records. The result? Well, simply put, there's a gap between reality and our dreams. Analysis has proven that relying on manual input = non-compliance.


During this presentation Justin Head and David Garzon will cover:

How most RM programs look today:

How the world currently works with emphasis on email management, and Content Types / Metadata capture

The amount of effort spent trying to build the perfect information architecture only to have users bypass it

Where technology is today and where it is heading:

How rules engines and Machine Learning can be used to auto-categorize, making the achievement of compliance without user participation much more realistic

How moving to a data lake approach sets up all these capabilities, since source systems are not designed for automated RM or machine learning

How the best approach is to leverage a transparent solution controlled by the records team so that users don't even know RM is happening in the background

Concrete next steps you can take to begin applying these methods to your RM strategy and planning a rollout that aligns the needs of your IT, RM & Operations teams.



Join us for this interactive discussion and let’s work through the challenges your organization is facing when dealing with structured and unstructured content.